Alyeska Ski Resort

1000 Arlberg Avenue
800-880-3880

Alyeska Resort is Alaska's premier year-round destination featuring the 304-room Hotel Alyeska. Located just 40 miles from Anchorage and Ted Stevens Anchorage International Airport, Alyeska Resort is your base camp for summer and winter excursions.

Plan and book your Alaskan vacations with AlyeskaResort.com, the official site for Alyeska Resort. Learn about the The Hotel Alyeska and ski resort, summer or winter activities, family-friendly ski school programs, and heli-skiing. Reserve Alaska hotel, ski packages, and spa specials, too. Alyeska is also a premier meeting location and perfect for destination weddings.


Reviews

Paul Henry

Rating:
Sunday, Jan. 7, 2018

Very low key family friendly resort. Not a party place. A place particularly focused to folk who want to ski and snowboard. Everything is here that you need. Some nice restaurants and lovely location with some a few convenience shops as well. Enjoyed our 10 day stay.

Sockeye Wishbone

Rating:
Friday, Nov. 17, 2017

If you're looking for a hotel with skiing, trails, ice-skating, and a hot tub then you'll find Alyeska Hotel is a great deal. Room Rate: $170.00 Municipal Tax: $20.40 Resort Fee: $10.00 I stayed here for one night in room 429. The trees block most of the mountain view, so I would request a different room if that mountain view is important to you. The room was nice and the hotel was great; I highly suggest staying at this hotel. There are walking paths around the hotel that take 15 minutes or you could walk Winner Creek Trail for more than an hour. There is skiing in the winter and mountain biking in the summer; both are down the Alyeska Mountain. There is a swimming pool, hot tub, and gym. Get here early or the last hour the pool is open to enjoy these without the crowds. There are plenty of places to eat, but not all of the restaurants are open. Plan to visit restaurants outside of the hotel if you have a food preference. Enjoy your stay!

Ryan P

Rating:
Sunday, Oct. 8, 2017

My wife and I (and our six week old) planned our vacation to Alaska months ago and found Alyeska. I found a deal online that included tram tickets with the booking, so decided it would be a fun little extra. We arrived at the resort Friday evening and first impressions where good, the lobby kind of reminded us of Disney – the whole place smelled of evergreens. We checked into our room and got settled. The room was a little cold so I turned up the heat but after waiting 45 minutes the heating vents where still cold. I called the front desk and they sent up maintenance who told us that the heating valves were manually turn off and promptly corrected the issue. We then used the bathroom and found that the sink barely drained – which never got fixed (we are still currently staying at the resort). The next morning we ran out of bottled, water which the resort provides free of charge, and could not find anyone to get more, so I went to the front desk where I was told to go to the shop on the second floor for more. Thinking that the shop had free bottled water I went up to get some and found that they only had bottled water for sale… Not sure why they would point a guest to buy water when they offer it for free, so naturally this was kind of annoying. Later on we try to get out tram tickets and they told us they were not included because I had to ask for them when making the reservation. They said we could buy them though! I wish I could say good things about the resort but the guest services are horrible.

Courtney Bliss

Rating:
Thursday, Dec. 28, 2017

Absolutely horrific organization. What used to be an upscale destination of relaxation is now a desperate and mismanaged circus. I came to Alaska with the intention visiting Alyeska for a one night ski and stay package. I ended up very sick and found out I have pneumonia. At 24 hours notice before our stay, I called to request a cancellation and refund of our stay due to illness. I spent an hour on the phone and talked to multiple people, in particular Michael Gray who states he is the Director of Revenue Management. We spoke at length and I shared with him what was going on. He instructed that since they are a destination hotel, they cannot easily rebook the stay (which might be a lot easier should they decide to treat their prospective guests with a bit more respect). He then stated that if I was to provide medical documentation that I am unable to travel outside Anchorage due to my health that we would be fully refunded the reservation costs. I have since been to my (former) primary care doctor, and she has written up fully that I am unable to travel outside of Anchorage due to having pneumonia. I sent the letter over per their request (as did the medical provider). Michael Gray as a representative of Alyeska Hotel now states that because the Note didn’t come from a “hospital” they will not honor their word. The note is on letterhead from my primary medical doctor who treats my immune compromised status post cancer- and they are refusing to refund our money b/c the letter didn’t come from “a hospital.” We have now begun working with our credit card company’s dispute legal team (plus our personal family attorney) as we have recorded documentation of their request for the medical Note AND we have the actual medical note in hand, along with the support and assistance of my doctor. A company THIS desperate to bully and harass and be so inflexible and outright LIARS over $412.00 is a company that should be avoided at all costs. I’m sad what was once a respected and desireable Resort destination in Alaska is now such a gross and sad representation of a dying model of doing business : “lie, cheat and steal to get ahead.”

Andy Z

Rating:
Sunday, Dec. 10, 2017

Great resort with great views. Their business office was a bit slow in responding to inquiries about venue questions. However, I have to admit the owner/manager are great. Once the problem was brought to their attention it was taken care of. My fiancé and I visited Alyeska on one of our very first trips together and had a great time. We are looking at potential venues and hoping to hold it at Alyeska if all the details work out.